Dear Bernie: I am writing to inform you of how pleased I am with the new patio! When I returned from my business trip I was overjoyed to see the completed project. I am thrilled by how great the patio looks - it is absolutely beautiful! I appreciate the time you took to review everything from A-Z in a non-rushed manner allowing for my many question. You promised to finish the job in 2 days, clean up and repair any potential damage to the lawn, which you did. You are a man of your word and I value that most of all because integrity is a lost quality amongst today's businesses big and small. The work crew I'm told was friendly and worked diligently to complete the job in the given time frame. Their workmanship is outstanding and it brings me great pleasure to look to you to complete several other jobs that I have planned for next year. I retained your business card from the South Shore Plaza display you presented 3 years ago. I performed research and asked questions about your company and you specifically since your name was on the business card. The feedback I received regarding you as a person and the reputation of your business in the industry was high praise from many including your suppliers. I am hard to please and I personally rate you a 5 Star company and will gladly recommend you to others who may seek your services. Keep up the great work! Sincerely, Valerie Sargent |
